HR Technology thatactually delivers
Post go-live HCM and WFM support for mid-market organisations. We fix what implementation left behind - and help you get the return your licence fee deserves.
The implementation ends.
The problems don't.
Your HCM or WFM partner delivered the system and moved on. Hypercare ended. Your internal team are doing their best — but they're managing workarounds, not outcomes.
This isn't an edge case. It's the norm. For mid-market organisations without dedicated HRIS teams, the gap between go-live and genuine system value can stretch for years.
Fox22 exists to close that gap.
Configuration debt from day one
Implementation timelines don't allow for perfection. Most systems go live with known issues that were deferred — and nobody comes back to fix them.
Releases land and nobody's watching
HCM platforms update continuously. Without proper release management, you discover the impact of changes when something breaks rather than before it does.
Reporting you can't trust
Post go-live data drift means the numbers your leadership team are relying on may not be as clean as they appear. Decisions built on bad data compound quickly.
Vendor support that's slow and shallow
Vendor helpdesks handle break-fix — slowly. They don't optimise your workflows, improve your reporting, or tell you what value you're leaving on the table.
How Fox22 works with you
Specialist post go-live support across Dayforce and HiBob. Senior-led, outcome-focused, and priced for mid-market organisations.
Ongoing System Support
Your system, looked after every month. We handle the fixes, the updates, and the improvements so your team doesn't have to.
Get More From Your System
Whether something isn't working the way it should, or you're ready to add new functionality you've never used before — we scope it, plan it, and deliver it.
Help During Your Implementation
Your software vendor has sent in their team to build your system. We sit on your side of the table — making sure decisions are made in your interest, not theirs.
Ongoing System Support
Most HR systems are looked after reactively — something breaks, someone raises a ticket, nothing gets better. Our monthly retainer flips that. We take ownership of your system so you don't have to.
What's included:
- A fixed number of hours each month dedicated to your system
- Regular check-ins to review what's working and what isn't
- Proactive management of platform updates and releases so nothing catches you off guard
- A backlog of improvements worked through in priority order
- Fractional leadership for your HR tech team — if you have junior staff managing the system day to day, we provide the senior oversight and direction they need
Think of it as having an expert on your team — without the headcount.
Get More From Your System
Sometimes the system works but it's not doing everything it could. Sometimes it's not working at all. Either way, the answer is the same — a defined piece of work with a clear outcome.
What's included:
- A scoping session to understand exactly what needs doing and why
- A clear plan with timelines and deliverables before any work begins
- Hands-on delivery — configuration, setup, testing, and handover
- Documentation so your team knows how to use what's been built
No open-ended engagements. You know what you're getting before we start.
Help During Your Implementation
Implementation partners work for the vendor. Their job is to get your system live on time and on budget — not necessarily to make sure it's configured in a way that works for you long term. We change that dynamic.
What's included:
- An experienced representative attending key project calls and workshops on your behalf
- Independent review of configuration decisions before they're locked in
- Plain English explanations of technical choices and their long-term implications
- Hands-on support with data preparation and transformation so your information moves across cleanly
- Testing support — we help validate that what's been built actually works the way your business needs it to
- Training for your team so they're confident using the system from day one
- A single point of escalation if something doesn't feel right
Most configuration mistakes happen during implementation. This is how you avoid them.
About our Founder, Ryan.
Most HR tech projects follow the same pattern. A business invests significant money in a platform, a consulting partner runs the implementation, everyone celebrates go-live, and then six months later the HR team is buried in workarounds, the data is a mess, and leadership can't get a straight answer from the system they just paid for.
I started Fox22 because I've seen that pattern too many times — from the inside. Over 10 years working across HR technology programmes in multiple industries and markets, I've sat on the client side, the partner side, and the space in between. My focus is Dayforce and HiBob — two platforms I know in depth — and the post go-live period where most of the real work actually happens.
I work as an embedded partner with mid-sized organisations, typically 150 to 700 employees, where HR tech has either stalled, underdelivered, or is about to be invested in for the first time. I don't disappear after go-live. My job is to make sure your HR technology actually does what you were promised it would do.